Privacy Policy | SKR community

1. Who We Are

SKR Community Network ("we," "us," or "our") operates the Bronx Food Program at skcommunity.org. We provide free, medically tailored meals and wrap-around support services — including housing support, Medicaid enrollment, and care management — to Bronx residents in need.

2. Information We Collect

When you apply for services or contact us, we may collect:

Full name, date of birth, and contact information (phone, email, address)
Medicaid ID / insurance information
Household composition and family member details
Health conditions and dietary needs relevant to meal planning
Housing and social needs assessment responses
Electronic signatures on consent forms

3. How We Use Your Information

We use your information solely to:

Determine your eligibility for our food and support programs
Coordinate meal delivery and care services
Connect you with housing, Medicaid, and healthcare resources
Communicate with you about your application and services
Comply with program reporting requirements to funders and government agencies

4. Information Sharing

We do not sell your personal information. We may share your information with:

Service partners (e.g., meal delivery providers, housing agencies) only as needed to provide services you requested
Government agencies as required for Medicaid verification or program compliance
Legal authorities if required by law

Any sharing is governed by confidentiality agreements and HIPAA rules where applicable.

5. HIPAA & Health Information

Health-related information you provide (such as medical conditions and dietary needs) is treated as protected health information under HIPAA. We implement appropriate safeguards and only share it as permitted by law and your signed consent.

6. Data Security

We use industry-standard security measures including encrypted data storage and access controls. Only authorized staff members may access your personal information on a need-to-know basis.

7. Your Rights

You have the right to:

Request a copy of the information we hold about you
Request corrections to inaccurate information
Request deletion of your data (subject to legal retention requirements)
Withdraw consent at any time (this may affect your eligibility for services)

To exercise these rights, contact us at info@skcommunity.org.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.